Silhouette users ask
“I got a new computer – Now what?”
Are you a Silhouette owner and just got a new computer? Not sure where to go from there?
It is pretty easy to get setup and running with a new computer and I’m going to share a few tips.
First when you get a new computer, be prepared that it will take a little bit for it to be ready for you to start using. There will be some computer setup instructions for you to follow. And if you are a PC owner, you may find that you have a lot of Windows updates that need to install in order to get it ready for use.
Be patient and let it setup correctly. I know you are excited, believe me, I was too when I got my new computer last year. But, there really is no rushing it.
The updates will finish when they finish.
Silhouette Studio Software Installation
When you get a new computer, you will first need to download the software on to the new computer. You will need to start with the Basic software and I would suggest downloading that direct from the Silhouette America website – HERE.
Choose the Current version and then click on the either the Mac or the Windows option. This will download the installer to your computer and you will open that to start the installation.
There may be some pop ups that come up that need approval in order to proceed. Watch the bottom task bar for any flashing shields if the pop up doesn’t actually pop up.
If a flashing shield appears, click on it and then approve all the pop ups.
Once the installation is complete, you can open the Silhouette Software.
If by chance you have a new Windows PC and it is running in S mode, it will not let any program that is outside of the Microsoft Store install on the computer. You will need to take it out of S mode in order to install any programs, including the Silhouette software.
For more information on how to take it out of Windows S mode click HERE.
Silhouette Studio Upgrades
Silhouette software upgrades include Designer Edition, Designer Edition Plus, and Business Edition. These upgrades unlock features that are in the software. Silhouette America has a comparison chart on what features are unlocked with each upgrade – HERE.
Software upgrades do not automatically activate when you download the Silhouette software to a new computer. You will need enter the upgrade codes in the order that you purchased them for it to activate on the new computer. So if you purchased the Designer Edition and then the Business Edition later, you would need to enter the code for Designer first and then Business next. If you try to enter Business Edition first, you will get an error and it will not activate.
If you do not remember what the codes were, you can easily access them under your Silhouette account information in the Silhouette Design Store. Open the Silhouette Design Store, make sure you are signed in, move the mouse over the person icon in the top right corner, and then choose Account Settings.
Scroll down to the bottom of the page and click on the Silhouette Studio Keys. This will list all the upgrade codes that are associated with your Silhouette Account.
Log into the Silhouette Library
Once the software is open, click in the top right corner on the Library tab.
Enter your Silhouette Account information and all of the files that are in the Silhouette Cloud should Sync up. It will depend on how many files you have in your Silhouette library on how long it will take to fully sync. Another hurry up and wait moment.
Plug in Silhouette machines to computer & turn on
In order for the free files to download to the library, the Silhouette software must recognize that a Silhouette machine has to be plugged in. In the current version of the Silhouette software (v4.2.479), you will need to click on the Send tab after the Silhouette machine is plugged into the computer & turned on, for it to be recognized.
Once it has recognized the machine, then the files will download to the library.
Exporting files on old computer
If there are files that did not show up when you logged in and the library synced, it could be because those files were only stored on the Local User section of the old computer. This will be dependent on the Silhouette software version you were using before. If you were using a version prior to v4.1, you will find more tips on exporting the library in this post – Library Tips (v4.1).
If you have a library backup file, it can then be imported into the Silhouette library by clicking on your name in the top left of the Library and choose Library Import, then select the location of the file backup.
But this only needs to be done if files are missing and you cannot get them to sync up any other way.
Install fonts on the new computer
Keep in mind that when you set up a new computer, you are starting from scratch. That means you will need to install any program or file that you were using on the old computer, if you want it on the new computer. This includes fonts. The new computer comes loaded with the default fonts only and these can vary by computer.
While I have heard of others being able to copy and paste the entire font file from their computer programs folders on the old computer and then pasting it into the new computer fonts folder, I was unable to do this on my new computer. I had to open each font file and then choose the Install button for all the fonts I wanted on the new computer.
Luckily, I had saved all my font files that I’ve collected onto a folder in my external hard drive, so I could access them direct from the external drive. While I still had to install over 500 fonts, I did get to also pick and choose which ones I really “needed” on the new computer.
Keep in mind that if you created designs using certain fonts, when you open the design file, if that font is not installed on the computer you are using to open the file, the font will revert to the default font style on that computer.
I hope this helps you start enjoying that new computer and your Silhouette software a little bit quicker!
I would love to see what projects you create! Feel free to post on my Facebook group at Silhouette Secrets with EllyMae.