New updates to Silhouette America!

I wanted to share some information that is new on the Silhouette America website!

I do think it is something all Silhouette users can benefit from it!

What’s New?

New Silhouette Knowledge Base has now been updated on the Silhouette America website.

I know, most won’t be as excited about it as I am, but keep reading and maybe I can explain why I am excited about this!

Why am I so excited?

Because I use the search on the SilhouetteAmerica.com website hundreds of times every single day to find answers for users. AND now, you can easily do that too!

I am asked often how I know what I do and can solve the issues I do.

Research and experience!

Now, you can learn more about your Silhouette, find solutions to Silhouette issues you are having, and become an expert with your Silhouette machines easier.

I have previewed this Silhouette Knowledge Base for a few weeks now and am finding great resources and instruction on it!

So first, I want to share a few of the topics I found when I was just scrolling through that can be helpful to all Silhouette users and we often see asked on social media groups.

The more you know and can understand about how the machines work, the easier it will be to troubleshoot issues when they arise for you.

Blade Not Adjusting

Materials Silhouette Can Cut
The information provided under this topic explains several characteristics of materials that may determine if it can be cut with a Silhouette machine.

Silhouette Software crashing
During Start Up
Follow this step-by-step if crashing is occurring immediately on opening the software.

Silhouette Software crashing
After Start Up
Follow this step-by-step if crashing is occurring while working in the program.

Transferring Machine Registration
What to do if you sell your machine or buy a used machine. How do you register it?

Silhouette Design Store Rewards Program
What is it? How does it work?

Rolled Materials Bunching During Loading

Software Update vs Upgrade

Working Online vs Offline
Got the message that your library is “Working Offline”. How do you fix it?

Job Complete Without Any Movement

Silhouette Studio Can’t Connect to a Machine via USB

Cameo 1 or Portrait 1 not connecting to a Windows 10 or 11 computer

Those are just a few of the ones I found in a brief search. There is so much information right at your fingertips on the new Silhouette America Support Fresh Desk.

I hope you take the time to learn something new today!
It really is the way that I have learned and troubleshoot user issues every day.

Enjoy !

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