Important Silhouette Library Storage Tips Every User Should Know

I am popping in to share some important information that I received direct from Silhouette about the Silhouette Studio Library Storage. I was asked to share and I am because this affects many Silhouette users.

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If you have ever stored files in the Silhouette library, please read below carefully.

I am going to copy the exact email from Silhouette below and then I’ll add in some important notes and information to clarify below the email text.

***Update 5/8/25 from Silhouette – storage removal will occur in batches, so user’s will not see it happen at the same time. ***

Email I received from Silhouette America on 4/28/25 at 6:19 pm CT regarding Silhouette library storage.

“Here’s what customers need to know:

​Club Silhouette​:

• Customers who have canceled ​Club Silhouette​ will lose the 5GB benefit. It will be reduced to 1GB on May 1, 2025 unless they rejoin Club Silhouette before this date.

​Silhouette Design Store (SDS)​:

• Current subscribers as of March 31, 2025, who have more than 1GB will retain 5GB — as long as they do not cancel, no matter the level of subscription.
• New ​SDS subscribers​ after April 1, 2025, will receive 5GB only if they purchase a ​Diamond Subscription​.
• Only the ​Diamond subscription​ at this time includes 5GB.
• If a ​Diamond subscriber​ or anyone that is still receiving the 5G benefit cancels, it will automatically be reduced to 1GB. Grandfathered users with more than 1GB who cancel must follow the new subscription offerings when they re-join.
• Designs purchased from the Silhouette Design store at any time are theirs to keep, they will not be affected by this change.

It is highly recommended that all customers export and back up their custom user content. User files will still be accessible on their own computer if they have exported them correctly.

How to Export User Made Designs:

1. Log into the Silhouette account.
2. Go to the Library.
3. Click their name in the upper left corner.
4. Select “Export User Made Designs.”
5. Choose a location on their computer to save all their user-created content safely.

Thank you so much for helping us share this information! We need your help to convey to the customers how easy it is to export and backup their custom user content. This is a simple process, as long as they follow the steps above.

Those customers that are current subscription members that fall into the categories above don’t need to worry about this, but we do recommend that they always back up their files.

They can do a full library backup by clicking on their name and going to “export library”. “

*****

Clarifications for Accurate Information:

• Export User Made Designs = ​Export User-Created Files​

More information in this tutorial: ​Silhouette Studio: Export Individual Files​

• Export User-Created Files is ONLY an option in software versions v4.4.552 or higher. If you are using an older version of software, you will either need to update (we’d recommend v4.5.812) or open each file and save using File > Save As > Save to Hard Drive. ​
  *how to install legacy versions HERE
• We highly recommend exporting ALL user created files even if you are under the 1 GB limit for Silhouette library storage. This ensures you have a copy of files you have created. Silhouette has NEVER guaranteed that user created files can be recovered. I do not anticipate Silhouette helping users try to recover their files once they are deleted.
• Exporting user-created files does NOT remove them from the Silhouette library storage. It simply exports a copy of your files. If you want to remove them completely, you have to delete them and empty the recycle bin, however, we have had reports of that not working and they come back when synced again.
• A library backup is NOT the same as exporting individual files. A backup does NOT contain individual files and it CANNOT be opened outside the software. ​
  *more details on backups HERE
• ​Club Silhouette Information HERE ​
• ​Silhouette Design Store Subscription Information HERE​

Silhouette Secrets+ RECOMMENDATIONS

• Export your user-created files ASAP!
• Develop a method for saving files outside the Silhouette library storage and DO NOT rely on it to keep your files save.
• The safest place for your files is in multiple locations. Save the files and have a backup of those files too!

I hope to reach as many user’s as I can with this information before Silhouette starts deleting user files. I have no control over what Silhouette does, but I can try to reach as many user’s as I can.

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**This post may contain affiliate links. What that means is that I may receive compensation if you purchase through the links I have provided. The price you pay for the product or service is not higher but I may get compensated for sharing.